Terms & Conditions

Effective Date: [28/9/2025]

Welcome to Teratrade.my!

These Terms and Conditions govern your use of our website, https://teratrade.my, and your purchase of products from Teratrade Enterprise, located at:

151, Jalan Tiaj 1/3, Taman Industri Alam Jaya, 48020 Puncak Alam, Selangor, Malaysia

By accessing or using our website, you agree to comply with these Terms. If you do not agree, you should not use our website or services.

1. Use of Website

You must be at least 18 years old to make purchases on our website.
You agree not to misuse this website for unlawful purposes, including fraud, hacking, or spreading harmful content.
We reserve the right to suspend or terminate your access if misuse is detected.

2. Intellectual Property

All content on this website, including text, images, logos, and product designs, are the property of Teratrade Enterprise or its licensors. You may not reproduce, copy, or distribute our content without prior written consent.

3. Orders & Payments

By placing an order, you confirm that all details provided are accurate and complete.
Prices displayed are in Malaysian Ringgit (RM) and include applicable taxes unless otherwise stated.
Payment must be made in full at the time of order through our accepted payment methods.
We reserve the right to cancel or refuse any order if payment is not received or if fraudulent activity is suspected.

4. Shipping & Delivery

Delivery timelines will be provided at checkout but may vary depending on product availability and delivery location.
Once products are handed over to the courier, the risk of loss or damage passes to the customer.
Customers are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect information.

5. Returns & Refunds

Our Returns & Refund Policy (available at [link]) forms part of these Terms & Conditions. By making a purchase, you agree to be bound by that policy.

6. Limitation of Liability

To the fullest extent permitted by law, Teratrade Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We make every effort to ensure product descriptions and images are accurate, but minor variations (e.g., wood grain, color tones) are natural and not considered defects.

7. Indemnification

You agree to indemnify and hold harmless Teratrade Enterprise, its employees, and affiliates from any claims, damages, or expenses arising from your misuse of the website or breach of these Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the jurisdiction of the courts of Malaysia.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

10. Contact Us

For questions or concerns regarding these Terms, please contact us:

Teratrade Enterprise
151, Jalan Tiaj 1/3,
Taman Industri Alam Jaya,
48020 Puncak Alam, Selangor, Malaysia

📧 Email: admin@teratrade.my / support@teratrade.my
📱 WhatsApp: +60124484162
🌐 Website: https://teratrade.my